Live Well, Learn Well is home to mental, physical, and sexual health information for UBC students. I worked under contract for Idea Rebel to develop the information architecture for this new site; combining existing content from two previous sites with new content that was prepared by content strategist Theresa Best.
This was the second project I've done for UBC while working with Idea Rebel. The first, Youbc, is the information portal for prospective students to UBC.
Prior to Live Well, Learn Well, health information was spread between two university department sites: Counselling and Health & Wellness. In addition to being confusing for students who were seeking information, this incorrectly suggested that physical and mental health were discrete issues. To better serve students, the heads of these two departments wanted to merge their sites and promote the link between all forms of health and success in university.
Using research from the client, I began by building personas for the primary audiences for the new site. Following the personas, I built a conceptual model which got all the stakeholders on board for the direction the new site would take before diving into the specifics with a sitemap, wireframes, and user flows.
I also made use of analytics data to determine which parts of the old sites were most active, and which weren't getting as much attention as they could be. In addition to informing the design work throughout the process, I created a final Analytics Report which included recommendations for future content and site development.